INFO COVID19

BOOK NOW, WORRY FREE 

COVID-19 RISK-FREE CONDITIONS:

We are all longing for a break with our loved ones!

As we understand it’s difficult to commit to travel plans at the moment, we are offering flexible booking conditions.

Book your private villa now with the guarantee you will not lose your payment.

For NEW reservations made after April 20th 2020, and for any future arrival date in 2020:

  • Final payment due changed to 4 weeks before arrival (instead of 8 weeks).
  • Can’t travel because of an official lockdown in our area or a new closure of borders? You’ll get a voucher of the full amount you have paid, which you can use in any of our villas until the end of next year (expires 31/10/2021).
  • Cancellations 0-4 weeks before arrival without official lockdown or travel prohibition: our regular cancellation policies apply.

For EXISTING reservations made before April 20th 2020:

  • Final payment postponed to 4 weeks before arrival (instead of 8 weeks).
  • You’re free to change your travel dates up to 4 weeks before arrival. *
  • Can’t commit to another date? You’ll get a voucher of the full amount you have paid, which you can use in any of our villas until next year (expires 31/10/2021).

COVID-19 SAFETY MEASURES:

The safety and security of our guests and staff remains our highest priority.

In response to coronavirus, we are taking the following measures to help keep our guests and employees safe:

  • Self check-in at the villa:

The keys to your villa will be in a keybox next to the villa’s front door. You will receive the code to open the keybox.

This means you can go directly to the villa on the day of arrival and check-in yourself with no need to pass by our office.

*This applies for the majority of our villas. Apartments may have another check-in policy.

  • Compliance with updated cleaning protocols:
    In the wake of the coronavirus, cleaning protocols are being updated by the Government. We assure we will comply with any official cleaning protocol to make sure the villa is ready before your arrival.
  • Personal protection gear:

All our staff will be equipped with gloves, masks and hand sanitizer before entering any property.

#STAYATHOME SERVICES:

A private home gives you the freedom to do what you want, when you want and how you want it.

Want to go out? Great! You’ll find a booklet in your house with information and our personal tips.

Want to stay in? We’ll offer you to help with home-delivery services such as restaurants delivery, shopping delivery, etc.

We can also arrange in-house experiences such as a private cook for a special dinner, wine tasting, etc.

Contact us for more info! We are happy to help and solve any questions or concerns.

By mail: info@coastalvillas.com

By phone: 0034 972339599

* Free modifications are subject to availability and/or any rental rate differences.

* These conditions apply to any bookings made directly through CoastalVillas website. Bookings made through third-party portals may not have the same conditions. Please contact us if this is your case.